Privacy Policy

Who we are

Telco Road Warriors, LLC
102 Bessemer Place
Durham NC 27712
Our website address is: https://www.telcoroadwarriors.info.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our website provides a form where you can leave comments or ask questions. Submissions are emailed to the TELCO staff . No data is stored on the website. We do not use the information submitted through them for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

No cookies are set when making a form submission.

This website is protected by security software. This cookie is used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded. This is only set for users that are able to log into WordPress.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Slimstat. The software will save a cookie to your computers hard drive this cookie tracks anonymous visitor website activity statistics. No personal information is saved. An option to opt out is provided.

Membership

If you join TELCO Road Warriors, we collect information about you during the signup process as well as some basic activities such as the dates you make purchases, login to the site, or cancel/pause/resume your subscriptions with us.

When you subscribe with us, we’ll ask you to provide an email address. We’ll use this information for purposes, such as, to:

  • Send you information about your account and subscriptions. This may include payment receipts, password reset emails, and payment reminders.
  • Create your membership account

We store information about you for as long as your account exists.

Members of our team have access to the information you provide us. For example, site Owner/Administrators can access:

  • Order information such as your membership subscriptions, payment dates and amounts, and username / email address.

Any additional information added in your Member Profile can also be visible to the Administrator(s).

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Payments
We provide paid memberships. We use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
• Stripe: Their Privacy Policy can be viewed at https://stripe.com/us/privacy
• PayPal or Braintree: Their Privacy Policy can be viewed
at https://www.paypal.com/webapps/mpp/ua/privacy-full
We do not store personal information on our servers unless required for the on-going operation of our site.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

In order for this membership website to function, it is necessary for us to retain the information that you provided when you purchased your membership. That information is retained until your membership has expired.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

The website is hosted with GDPR Compliant A2 Hosting, Inc. Their privacy policy can be viewed at
https://www.a2hosting.com/about/policies#Privacy-Policy
Site backups are stored on GDPR compliant ManageWP servers. Their privacy policy can be viewed at
https://managewp.com/privacy

Contact information

Should you feel that your privacy or security is being compromised, or have any other questions regarding our privacy practices or this Privacy Policy, please notify us using the following contact information:
E-mail: webmaster@telcoroadwarriors.com